Questions About Your Homeowners Association

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• What is a homeowners' association and what is its purpose?

  Homeowners’ associations are non-profit corporations created to help preserve property values through the use of architectural controls, design guidelines and deed restrictions. Additionally, associations provide for the shared ownership and maintenance of common areas and community facilities. Assessments are charged to owners for the maintenance and upkeep of these common areas and amenities.

• What is the Board of Directors and what do they do?

  The Board of Directors is established in the Declaration of Covenants, Conditions and Restrictions to act as the governing body responsible for making decisions, establishing policies, enforcing rules and regulations and deed and use restrictions and is responsible for the collection of assessments.

• What are the deed restrictions and do I have to abide by them?

  Deed restrictions, are rules that govern the association and its members. The deed restrictions and architectural controls set forth in the Declaration of Covenants, Conditions and Restrictions ensure the preservation of the original architectural design. For example, “Owners must keep fences in good repair…” You will receive a copy of the Declaration of Covenants, Conditions and Restrictions for your Association from the title company when you close on your home. To receive an additional copy, please contact Betty Crudden at SBB Management at (972) 960-2800 Ext 316. Please be aware additional fees maybe required.

  You can view or download all these documents on this website under the Documents tab.

• When does the association hold meetings?

  The Grayhawk HOA Board of Directors usually meets once every month. Scheduled Board meetings will be posted in the events section of the website. Homeowners are welcome to attend Board meetings.

  
  

  The Association Annual Meeting is usually scheduled for November or December. Notice of the Annual Meeting will be mailed by US Post to all homeowners. Information will also be posted on this website.

• What do my dues pay for?

  The dues paid are used to operate the association’s business. For example, there are utilities that operate irrigation and lighting in the community. The “common areas” owned by the association must be maintained, so contractors are hired to maintain the landscaping and other amenities. The association carries general liability, property and Director’s/Officer’s liability insurance to protect the association’s assets and Board of Directors. In addition, the association pays a management company to collect dues, pay expenses, maintain the financial records, communicate with owners, supervise contractors and so on. There are taxes the association is responsible for, and the association should always plan to set aside funds for future repair or replacement of the associations capital assets.

Property Questions

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• Do I need approval to make exterior improvements to my property?

  Yes. Any alterations or additions to the exterior of your property must be approved in writing by the ACC.Please submit the Architectural Control Request Form (found in the Architectural Documents section of the website). Submission instructions are on the form. For questions about the form please contact acc@grayhawkfrisco.com

• What if I make changes to my property without ACC approval?

  Everyone must seek ACC approval in writing prior to making external changes to their property. If you make changes without prior approval, your investment could be at risk. Additionally, if your modifications are outside the guidelines of the ACC you may be required to remove or reverse the improvement(s).

• If I get a building permit from the city, do I still need ACC approval?

  Yes. Approval from the city does not constitute approval from the ACC. The committee still requires that your plans be submitted in writing for review.

• If the ACC approves a modification for my neighbor, can I assume that the same modification will be approved for me?

  No. Each property and project is different. Applications are reviewed based on the individual characteristics and circumstances for each property. Always get ACC approval before making changes to your property.

• Who do I call to report problems in the community?

  Please report problems to SBB Management Company at (972) 960-2800, x316. All reports remain anonymous.

  There is an answering service for emergencies after hours or on weekends/holidays.

• What are the RV parking rules for the City of Frisco?

  City of Frisco Related Question of the Week:

   

   

  Q. City of Frisco ordinance provides for an "On-street parking permit" to park an RV on a city street up to 48 hours prior to, and up to 24 hours after, any trip.

   

  Here is the definition: "On-street parking permit means written governmental permission authorized by the chief of police of the city or appointed designee (the "chief of police") empowering the holder thereof to park or store a recreational vehicle on a public street within a residential zoning district for a temporary period of time not to exceed 48 hours prior to a trip or 24 hours following a trip. Said permit shall identify the owner or operator of such vehicle, nearest street address or precise description of location where vehicle is to be parked or stored, the date the permit is issued, date of expiration, and any other information, conditions or special restrictions deemed necessary by the chief of police or at the time of issuance.(Sec 90-148)

   

  If I secure such a permit, but my HOA restrictions prohibit parking or storing an RV within the HOA, which one controls?

   

  A. A permit providing a temporary allowance to park an RV in a residential area only applies to the city ordinance restrictions. Any restricting HOA covenants would still apply and having the permit would not prevent an HOA from taking action under their provisions. The HOA restrictions are not enforced by the police department.

• Is there a limit for the number of cars at a residence?

  There is nothing in the Grayhawk governing documents regulating the number of cars that can be parked for a single residence.  The streets in Grayhawk are public city streets, and as long as the cars are parked legally, the city allows parking on the streets.  Sometimes these issues are best served neighbor to neighbor.

• Where can I find the By-Laws and Covenant Restrictions

  These can be found by choosing Governing Documents from the Documents drop down menu at the top of the page.

• I want to enhance my landscaping. What do I need to do and where can I get ideas?

  Landscaping improvements are encouraged and do not require HOA approval as long as they do not change the structure of the home or violate other parts of the CC&R requirements for landscape minimums. The Beautification Committee has begun a Showcase Yards Program to highlight neighbors with excellent curb appeal, both standard landscapes and those creating full gardens. These can be good sources of inspiration. You can also simply visit a neighbor with a beautiful lawn. Get to know your fellow Grayhawk residents and ask how they achieved a beautiful lawn. Finally, visit a garden center for advice from professionals who can advise on the best selection of plants and trees for our local area, including adding color and perennial green, fertilizer and water requirements and ideal selections for both sun and shade.

• Is fishing allowed?

  No fishing is allowed in any of the water features.

  To maintain the integrity of the fountain equipment and the grounds as well as repecting the properties that adjoin the water features, the developer set the "No Fishing" standard in place.

  At the 2012 January Board meeting, the Grayhawk Board of Directors unanimously voted to "continue the No Fishing Policy in Grayhawk".

   

  There are several nearby places that do allow fishing including Hidden Cove, Warren Sports Complex and Frisco Commons. Anyone 17 years old and over is required to have a Texas fishing license. Licenses can be obtained at most sporting goods stores.

  
  

  The HOA Board passed a policy regulating the use of the ponds and pond areas in May 2020. Here is a link to that poilcy and enforcement thereof:

  
  

  8th Supp-Cert-Memo Rules-Ponds FILED

  .PDF file (481.89 KB)

  Grayhawk Frisco HOA

  5/9/2020 1:07:38 PM

  Download

• How do I report illegal fishing?

  As advised by the Frisco Police after an incident, we are to contact the police regarding these individuals trespassing.  If there is a no fishing sign posted and they refuse to leave or are caught again they will be fined.  We have asked many people to leave and most comply.  We have also contacted the Frisco Police for those that think they are above the rules.  No Fishing means No Fishing.

  
  

  Call the Frisco police - 972-292-6010

  
  

  The HOA Board passed a policy regulating the use of the ponds and pond areas in May 2020. Here is a link to that poilcy and enforcement thereof:

  
  

  8th Supp-Cert-Memo Rules-Ponds FILED

  .PDF file (481.89 KB)

  Grayhawk Frisco HOA

  5/9/2020 1:07:38 PM

  Download

Maintenance FAQs

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• How do I report problems in the common areas and pools?

  You can email or call SBB Management company who will alert the maintenance crews.  

  
  

  Contact Betty Crudden at SBB Management Company by phone at (972) 960-2800 x316. For non-emergency matters contact the Board of Directors or appropriate committees

• Who do I contact if I notice problems in the Panther Creek Tunnel?

  The tunnel is owned by the city of Frisco and it is the city's responsibility to maintain it.

  Contact Frisco Public Works to report damage or maintenance issues:

  Phone: 972-292-5800
  Fax: 972-292-5891

  Email: PUBLICWORKS@FRISCOTEXAS.GOV

• Who do I contact to add a street light?

  Street lights are originally installed by developers of neighborhoods according to city standards that are dictated by our ordinances. In general, one street light should be installed at each street intersection and then additional lights should be installed at other locations along a residential street so that they are not farther than 600 feet apart nor closer than 150 feet apart. It is important to note that street lights are not intended to illuminate the fronts of buildings; in fact they are designed not to do so (by directing the lighting downward). They are also not intended to illuminate the entire roadway or sidewalk. Instead, they are intended to help motorists and pedestrians navigate a neighborhood in the dark by pointing out where the intersections (and cul-de-sacs) are and, in the case of mid-block lights, drawing you along the roadway towards the next intersection. If you believe that street lights are farther apart than 600 feet in your neighborhood, please call 972-292-5400 and ask to speak to a Traffic Engineer to see if an additional light can be installed. If the lights in your neighborhood do meet the city standards, the city will not install any additional lights. However, the HOA can pay to have additional lights installed (as long as they meet our minimum spacing standards and the HOA acquires consent from the adjacent residents). The cost of installing a street light is usually about $7,500 depending on the amount of boring that the power company would need to do. Also, in some cases, home owners would need to dedicate a utility easement on their property.

• Who do I contact to repair a street light?

  Street lights are owned by the city of Frisco.

   

  Public Works FAQ's
  My street light is out or flickers on and off. How do I get it repaired?
  Report the problem to 972-292-5800, supply the address and electric provider (if known) for your neighborhood and we will notify the correct company for repairs. The majority of street lights in Frisco are owned and maintained by either CoServ Electric or TXU Electric Delivery.